How to Add a Chatbot to Shopify
Add AI-powered customer support to your Shopify store in minutes.
Why Add a Chatbot?
- Answer product questions instantly
- Reduce support tickets
- Available 24/7
- Increase conversions
Prerequisites
- Shopify store (any plan)
- Product content ready
- Assisters account
Step-by-Step Setup
Step 1: Create Your Assisters Account
Sign up at assisters.io (free to start).
Step 2: Create New Assistant
- Click "Create Assister"
- Name it (e.g., "Store Assistant")
- Add description
Step 3: Train on Your Products
Export from Shopify:
- Products > Export > CSV
- Upload to Assisters
Or add manually:
- Product descriptions
- FAQs
- Policies (shipping, returns)
Step 4: Get Embed Code
- Go to assistant settings
- Click "Embed"
- Copy the code snippet
Step 5: Add to Shopify
Option A: Theme Code
- Online Store > Themes > Edit code
- Find theme.liquid
- Paste code before
- Save
Option B: Shopify App (Coming Soon)
Direct integration without code editing.
Step 6: Test
- Visit your store
- Click the chat widget
- Ask product questions
Customization
Position: Bottom-right, bottom-left, custom
Colors: Match your brand
Welcome message: Set first greeting
Best Practices
- Include all products - More data = better answers
- Add policies - Shipping, returns, payment
- Test thoroughly - Ask what customers ask
- Monitor and improve - Check conversations
Your Shopify store, with 24/7 AI support.