Table of Contents
Quick Answer
Zoom and Microsoft Teams are the two AI-meetings giants of 2026. Zoom AI Companion is included free on paid plans and handles transcripts, summaries, and in-meeting Q&A. Copilot in Teams costs $30/user/month (Copilot for M365) and adds deep integration with the rest of Office.
For most teams in 2026, both are excellent. If you already pay for Workspace and Microsoft 365, use what you have.
What Are Zoom AI Companion and Copilot in Teams?
Zoom AI Companion (released 2023, expanded 2026) is Zoom's AI assistant across meetings, Team Chat, Phone, Whiteboard, and Mail. It generates meeting summaries, transcribes calls, answers "what did I miss" questions live, and drafts follow-ups.
Copilot in Teams is Microsoft's AI assistant for meetings and chats. It joins every meeting invisibly (when enabled), generates recaps, answers who-said-what questions, and references files shared in the meeting.
Why Teams Use Meeting AI in 2026
- 300M+ Zoom daily participants (Zoom 2026)
- 320M Teams monthly active users (Microsoft 2026)
- Average worker attends 24 meetings/week
- AI summaries used 1.8 billion times/month across both platforms
- 81% of recurring meetings now use auto-summarization (Gartner 2026)
Top Use Cases / Workflows
1. Auto-generated meeting summary. Both platforms send an AI summary with action items to every attendee after each meeting.
2. Live "Catch me up." Join a meeting late → ask "What did I miss?" in the AI sidebar. Works in both Zoom AI Companion and Copilot in Teams.
3. Action item extraction. AI identifies "Alex will send the deck by Friday" and turns it into a Planner task (Teams) or To Do list (Zoom Docs).
4. Live transcription and translation. 30+ languages in real-time captions in both platforms.
5. Meeting intelligence reports. Zoom Revenue Accelerator and Teams Viva Sales analyze recorded sales calls for coaching and next steps.
Top AI Features in Zoom & Teams 2026
Feature
Zoom AI Companion
Teams + Copilot
Auto summary
Yes, free on paid plans
Yes, Copilot for M365
Live "catch me up"
Yes
Yes
Meeting recap by speaker
Yes
Yes
Action item extraction
Yes
Yes
Real-time translation
30+ languages
30+ languages
AI noise suppression
Yes (free)
Yes (free)
AI background / virtual lighting
Yes
Yes
Draft chat messages
Yes
Yes
AI avatar / video clip (async)
Zoom Clips AI avatar
Teams Video Clips
Whiteboard AI generation
Yes
Yes
Sales call coaching
Revenue Accelerator (add-on)
Viva Sales (add-on)
Getting Started
Zoom (step-by-step):
- Upgrade to any paid Zoom plan — AI Companion is free on all paid tiers.
- Admin: enable AI Companion in Account Settings.
- In any meeting, click the AI Companion button (sparkle icon) in the toolbar.
- After the meeting, check your email or Zoom Docs for the auto summary.
Teams (step-by-step):
- Get Copilot for Microsoft 365 license ($30/user/month).
- In any meeting, click the Copilot button on the top bar.
- Ask: "What were the action items?" or "What did I miss?"
- Recap auto-appears in the chat after the meeting ends.
FAQs
Is Zoom AI Companion really free? Yes, it's included on all paid Zoom plans — no extra cost, unlike Teams Copilot.
Does Teams Copilot cost extra? Yes, it requires the $30/user/month Copilot for Microsoft 365 license.
Can both AIs join meetings without telling participants? No — both show a visible "AI Companion active" or "Copilot is summarizing" indicator. Consent is required by regulation in many jurisdictions.
Which is more accurate? Roughly tied in 2026. Teams Copilot has slightly better action item extraction; Zoom AI Companion has better speaker attribution.
Can it transcribe breakouts? Yes, both support AI for breakout rooms.
Is my meeting data used for training? No. Both companies confirm customer meeting content is not used for model training on paid plans.
Conclusion
Meeting AI is the highest-ROI AI feature in the workplace in 2026. A single auto-summary per meeting saves 10–15 minutes per attendee. If you run recurring meetings, turn this on immediately. Zoom is the easier win (already included), Teams Copilot is the deeper integration.
Try it now: Start or join a meeting → click the AI Companion / Copilot button → ask "Summarize what's happened so far."